Service
Intelligent Customer Applications
Boost customer engagement with a research-driven, customer-centric approach to delivering and designing great user experiences.

RETHINKING CUSTOMER CONNECTIONS

In today’s evolving business world, building deep relationships with customers and driving brand loyalty is accomplished by creating immersive, personalized digital experiences that work on any device.

Getting there can be complex. It requires broad skills across multiple technologies. Isolated data hinders insight. Customer profiles are incomplete and dispersed across multiple systems, making your ability to form a strategy fragmented and unclear.

BlueMetal helps you overcome these roadblocks and reach more customers in a personalized and impactful way. Through immersive design, advanced analytics and uncompromising digital experiences that work on any device, we help you generate more customer loyalty through better connections.

OFFER YOUR CUSTOMERSTHE EXPERIENCE THEY DESIRE

Create a consistent integrated experience across all of your digital properties. Allow your customer to control their identity and how they interact with you and your brand. Using analytics-driven personalization, real-time inventory and an omni-channel approach to cross-sell and up-sell, you’ll be able to tailor offers unique to each customer.

REAL-TIME INSIGHTS

Every day, you face threats from competitors and disruptive technologies. Using advanced analytics, BlueMetal will help you learn more about your customers in real-time. This visibility leads to better decision-making and a more proactive way of leading the business — not just running it.

BOOST YOUR BRAND

Gain an advantage through a stronger digital presence. Leveraging a multichannel approach, we’ll help you implement strong digital marketing to spread the word about your business. This enables better communication between your company and your customers.

STAY COMPLIANT

For heavily regulated industries such as health and life sciences and financial services, BlueMetal can help you achieve regulatory compliance with confidence. With solutions that make advanced reporting easier than ever, we’ll help you engage with customers to satisfy regulations and restrictions.

HOW WE ENGAGE

Our expertise in four crucial areas ensures nothing slips through the cracks as you transform your customer engagement strategies.

Strategy

We work with you to create a shared vision for the future. From design workshops to end-user interviews and usability testing, we set you up for success.

Design

Crafting user-centered experiences, we ensure meaningful returns through lean User Experience (UX), responsive design, wireframe prototyping and more.

Web

Your web presence is important, and we help you optimize it through information architecture, visual design, branding and content migration.

Devices

When you need compelling UX to reach your customers, we’re the development and design team that can build beautiful and engaging applications to run on any device.